Have you received a result that you're unhappy with? If you believe you may have grounds to request a review, our Student Assist Officers can help you navigate the review process smoothly.
The University will now receive and record all Reviews and Appeals of Academic Decisions electronically in a case management system called Advocate effective from 19th July 2021.
There are four types of reviews:
- Assessment Outcome
- Final Grade/Mark
- Progress Status
- Academic Decision
*Note that you must lodge your request for a review within 10 University working days of receipt of results or an academic decision (or within 20 University working days from release of progress status).
What to do if you want to request a review
1. Informally discuss your concerns with the relevant unit coordinator or staff member if possible. If you do not receive a prompt response or are unhappy with the response, do not delay lodging your request for a review. You will still need to meet the formal review deadlines if the issue is not resolved informally.
2. Read the University Policy on Review and Appeal of Academic Decisions relating to students. Schedule A (found in section 1.5 of the Policy) lays out the grounds upon which you can request a review.
Download Schedule A3. Identify which type of review you would like to request, and fill out the appropriate Review Stage 1 form
4. Send the completed form via your student e-mail to the relevant faculty office:
| Arts/Law | [email protected] |
| Business | [email protected] |
| Design/Education | [email protected] |
| Engineering and Mathematical Sciences | [email protected] |
| Health and Medical Sciences | [email protected] |
| Science | [email protected] |
| School of Indigenous Studies | [email protected] |
| Bachelor of Philosophy (Hons) | [email protected] |
What happens next?
You will be notified of the outcome within the timeframe specified in Schedule A of the University Policy on Review and Appeal of Academic Decisions relating to students (see 1.5).
If you are unhappy with the outcome from Review Stage 1 then you can request to progress to a Review Stage 2, based on grounds outlined in Schedule A of the Policy (see 1.5).
Finally, if you are unhappy with the outcome from Review Stage 2 then you can request to progress to an Appeal, based on grounds outlined in Schedule B of the Policy.
*Note that for Progress Status there is no Review Stage 2: if you are unhappy with the result from Review Stage 1 you then go directly to an Appeal.
Need a helping hand?
The reviews and appeal process can be confusing, so don’t hesitate to contact Student Assist if you need help at any stage of the process. Our team assists students with reviews and appeals regularly, and can offer support by:
- Helping you understand the Review and Appeal process, and figure out whether you have grounds to apply
- Giving advice on how to produce a statement to support your application
- Proofreading your statement to ensure that you’ve included the correct information
- Attending meetings with you, or helping you to communicate with relevant faculty members.