You have the right to request a review of your mark in an assessment or unit, or of a decision that has been made by the University regarding your study.
If you believe you may have grounds to request a review, the Guild’s Student Assist Officers can help you navigate the review process smoothly.
There are four categories for reviews and appeals:
You must lodge your request for a review within 10 University working days from the day after receipt of official release of an assessment outcome or final grade/mark for a unit, or 10 University working days from the day after receipt of an academic decision. If you are seeking a review of Progress Status, you have 20 University working days from the day after the official release of the progress status to lodge your request.
You will be notified of the outcome within the timeframe specified in Schedule A of the University Policy on Review and Appeal of Academic Decisions relating to students (see 1.5).
If you are unhappy with the outcome from Review Stage 1 then you can request to progress to a Review Stage 2, based on grounds outlined in Schedule A of the Policy (see 1.5).
Finally, if you are unhappy with the outcome from Review Stage 2 then you can request to progress to an Appeal, based on grounds outlined in Schedule B of the Policy.
Note that for Progress Status there is no Review Stage 2: if you are unhappy with the result from Review Stage 1 you then go directly to an Appeal.
All relevant forms, flowcharts and the Policy can be found on the University website.
The review and appeal process can be confusing, so don’t hesitate to contact a Student Assist Officer if you need help at any stage of the process. They help students with this on a regular basis. The practical ways they can support you include:
If you feel that you need some help in a matter like this, contact Student Assist at firstname.lastname@example.org or via their online form.