Question 1

How do I book equipment for an event or activity?

Accepted Answer

You can book equipment through the LibCal Booking Management System. Equipment bookings are subject to availability, so we recommend submitting your request as early as possible to secure the items you need.

Question 2

What is the process for organising an event?

Accepted Answer

To organise an event, clubs must submit an event application outlining the event details, location, date, and any resources required. Once approved, the Guild will provide guidance on any additional requirements and next steps.

Question 3

If I need to discuss something with the Student Assist team, is my conversation confidential?

Accepted Answer

Yes. Student Assist provides a confidential service, and information discussed will only be shared where required with the student's consent.

Question 4

If the size of an item I purchased doesn't fit, can I exchange or return merchandise?

Accepted Answer

No, we only accept exchanges or returns for faulty items.

Question 5

Where can I find lost property?

Accepted Answer

Lost property is held at the Guild Student Centre (GSC). Items are usually transferred to GSC within 2–3 weeks. We also recommend checking with Reid Library or UWA Security on 6488 2222 first, as they may hold lost property for a short period before passing it on to us.

Guild student centre

How do I book equipment for an event or activity?

What is the process for organising an event?

If I need to discuss something with the Student Assist team, is my conversation confidential?

If the size of an item I purchased doesn't fit, can I exchange or return merchandise?

Where can I find lost property?