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crisis contacts

See below a list of 24-hour mental health and counselling resources and services to access, compiled by the Guild Student Assist team.

Please note that if someone’s life is in danger or there is an immediate risk of harm, you should immediately call emergency services on 000.

Lifeline | 13 11 14

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A national charity providing all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services. Call 13 11 14 to seek support.

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Mental health emergency response line (MHERL) | 1300 555 788
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This service is available 24-hour a day. These teams are made up of mental health professionals, including psychiatrists, nursing and allied health staff. They provide after-hours assessment and specialist intervention for people experiencing a mental health emergency. Rapid response to mental health emergencies is provided across the metropolitan area, from Two Rocks in the north to Peel and Waroona in the south.

These services should be used by people experiencing a urgent mental health concern in the community. These might include:

 

  • Individuals who feel that they require urgent assistance for mental health concerns or distress 

  • Families or carers of those with a mental illness

  • Members of the general public who witness a mental health crisis and require assistance

  • Health professionals

  • Community welfare service providers

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Suicide Call Back Service | 1300 659 467
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This is a nationwide service that provides 24/7 telephone, video and online professional counselling to people who are affected by suicide. If someone’s life is in danger or there is an immediate risk of harm, call emergency services on 000.

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13YARN | 13 92 76 
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This is a culturally safe crisis support line for Aboriginal and Torres Strait Islander people.

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Women’s Domestic Violence Line | Free call 1800 007 339

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This is a state-wide 24-hour service. This service provides support for women, with or without children, who are experiencing family and domestic violence. The service can refer women to safe accommodation if required. For imminent safety risks please call 000. 

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Men’s Domestic Violence Line | Free call 1800 000 599

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This is also a state-wide 24-hour service. This service provides telephone information and referrals for men who are concerned about their violent and abusive behaviours and for male victims of family and domestic violence in Western Australia. For imminent safety risks please call 000. 

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Qlife (LGBTQIA+)  | 1800 184 527 

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This service does not operate as a crisis support but operates between 3PM to 9PM, every day to provide free and anonymous support for LGBTQIA+ individuals and their loved ones.

 

QLife does not provide clinical support or emergency service responses, but it can offer referrals to LGBTIQ+ - inclusive counseling services if needed.

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1800RESPECT | 1800 737 732

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1800RESPECT is a free, confidential service available 24/7 for people affected by domestic, family, or sexual violence. Support is offered via phone (1800 737 732), text (0458 737 732), online chat, or video call. The service provides counselling, safety planning, information about types of abuse, and referrals to local support services across Australia 

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